Privacy policy

Privacy Policy – Riar Wellness

Last updated: September 29, 2025

Riar Wellness (“we,” “our,” “us”) values your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or make a purchase.

By using our services, you agree to this policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details – name, phone number, email, billing/shipping address.

  • Payment details – credit/debit card or other payment information (processed securely via Shopify).

  • Account details – username, password, preferences, settings.

  • Order details – products viewed, added to cart, purchased, returned, or exchanged.

  • Communication – messages or inquiries you send us.

  • Device & usage data – IP address, browser type, device details, and how you interact with our site.

2. How We Collect Information

  • Directly from you – when you browse, place an order, or contact us.

  • Automatically – through cookies, Shopify integrations, and browsing activity.

  • From service providers – payment gateways, shipping partners, analytics tools.

  • From marketing/advertising partners – to show relevant ads and offers.

3. How We Use Your Information

We use personal data to:

  • Process and deliver your orders.

  • Provide account access and customer support.

  • Send order updates, promotions, and recommendations.

  • Improve site performance and user experience.

  • Prevent fraud and ensure security.

  • Comply with legal requirements.

4. Sharing Your Information

We may share your information with:

  • Shopify (our platform provider).

  • Payment processors & shipping partners (to complete orders).

  • Marketing & analytics partners (to personalize your shopping experience).

  • Authorities or law enforcement (if required by law).

We do not sell your personal data.

5. Your Rights

Depending on your location, you may have rights to:

  • Access the information we hold about you.

  • Request correction or deletion.

  • Opt out of marketing emails.

  • Request a copy of your data (data portability).

📩 To exercise these rights, email us at salesriarwellness@gmail.com.

6. Data Security & Retention

  • We use secure systems to protect your personal information.

  • No method of online transfer is 100% secure, but we take reasonable steps to safeguard data.

  • We retain data only as long as necessary for business, legal, or contractual purposes.

7. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect their data. If you believe a child has shared personal information, please contact us for deletion.

8. International Data Transfers

Your data may be transferred and stored outside your country (e.g., on Shopify servers). We ensure such transfers comply with applicable laws.

9. Policy Updates

We may update this Privacy Policy as our services evolve. The latest version will always be available on our website with the “Last updated” date.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

📧 Email: salesriarwellness@gmail.com
📞 Phone: +91 8971953982
🏢 Address: 24, 4th Floor, Chinmaya Mission Hospital Road, Hoysala Nagar, Indiranagar, Bengaluru, KA 560038, India